Privacy Policy

Welcome to Teds Place. We highly value the protection of your personal data and handle it carefully and securely. In this Privacy Policy, we explain which data we collect, why we collect it, and what your rights are.

1. Who are we?

Teds Place
Website: www.teds-place.nl
Email: info@teds-place.nl

We are responsible for processing personal data as described in this Privacy Policy.

2. What data do we collect?

We may collect the following personal data:
• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information
• IP address
• Data about your activities on our website
• Browser and device information

3. Why do we process your data?

We process your data for the following purposes:
• To handle your orders
• To send our newsletter (if subscribed)
• To contact you if necessary regarding our services
• To improve our website and services
• For analysis and marketing purposes

4. Sharing personal data with third parties

We only share your data with third parties when necessary to provide our services or when legally required.

We use the following external parties:
• Hostnet.nl – Website hosting
• Outlook – Business email communication
• Google Analytics – Website traffic analysis
• Hotjar – User experience analysis and website optimization
• LEAT – CRM system
• Gifty – Gift card platform

These parties have been carefully selected and comply with privacy regulations (such as the GDPR).

5. Cookies and similar technologies

We use cookies to enhance your experience and tailor our services to your preferences.

We use:
• Google Analytics cookies to understand website usage
• Hotjar cookies to analyze user behavior
• Functional and necessary cookies to ensure the proper functioning of the website

You will be informed about our cookie use and asked for consent when you first visit our website.

6. How we protect your data

We take appropriate technical and organizational measures to prevent misuse, loss, unauthorized access, and other unwanted actions involving your personal data. We use secure servers and encrypted connections (SSL).

7. Your rights

You have the right to:
• Access, correct, or delete your personal data
• Withdraw your consent for data processing
• Object to the processing of your data
• Request data transfer (portability)

Would you like to exercise one of these rights? Please contact us at info@teds-place.nl.

8. Complaints

We recommend that you first contact us if you have any complaints. If we cannot resolve the issue together, you have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).